Privacy Policy

1. What We Collect

• Basic contact info – name, address, email, mobile number
• Order and payment details – products purchased, delivery info (we never store full card numbers)
• Messages – emails, chat or DM inquiries, feedback
• Device info – browser, IP address, and pages visited (for analytics and security)

2. How We Use Your Data

• To process and deliver your orders
• To assist with returns, refunds, or support inquiries
• To improve our website, products, and services
• To send updates or promos (only if you’ve opted in)
• To comply with laws and prevent fraud or misuse

3. Sharing Your Data

We share your data only with trusted partners who help us operate our business:

• Couriers and logistics partners for delivery
• Payment processors for transactions
• Ecommerce platforms (e.g., TikTok Shop, Shopee, Lazada)
• Service providers for website hosting, customer support, or marketing (if you’ve opted in)

These partners are bound by data protection agreements and only use your data for the purpose we’ve shared it for.

4. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access the personal data we hold about you
• Request correction, deletion, or withdrawal of consent
• Object to processing for marketing
• File a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, email us at privacy@magna-vita.com.

5. Data Protection and Retention

• We store your data securely and restrict access to authorized personnel only.
• We keep your information only as long as needed for the purposes above (e.g., tax records, returns processing).

6. Cookies

We use cookies to make our website work better and to understand how it’s used. You can adjust or clear cookies anytime through your browser settings.

7. Contact Us

Data Protection Officer
Fortis Magna Vita Trading Corporation
10 Mangga Street, Barangay Katipunan, Quezon City, Philippines
Email: privacy@magna-vita.com
Customer Support: wellness@magna-vita.com